Right of revocation
Revocation notice
You may revoke your conclusion of a contract with us within a period of two weeks, in writing, without stating reasons
(e.g. by letter, fax or e-mail) or - if the goods have been delivered to you before the end of this period - by returning the goods. The period starts once this information has been received in text form, but not before the goods have been received by the recipient (in the event of recurrent deliveries of similar goods, not before receipt of the first partial consignment) and not before we have fulfilled our obligation to inform you in accordance with Section 312c Paragraph 2 of the German Civil Code (BGB), in connection with Section 1 Paragraphs 1, 2 and 4 of the Information Ordinance (BGB-InfoV) and our duties in terms of Section 312e Paragraph 1 sentence 1 of the German Civil Code (BGB) in connection with Section 3 of the Information Ordinance (BGB-InfoV).
Your timely dispatch of the revocation or the goods will suffice to be deemed adherence to the revocation period.
The revocation must be sent to:
Dr. Dirt Shop
Jo Wolframm
Bockerter Str. 38
41748 Viersen
or by e-mail to shop@dr-dirt.de
Consequences of a revocation
In the event of an effective revocation, any goods or payments received by either party must be returned/reimbursed and any benefits that may have been obtained (e.g. interest) are to be repaid. If you should be unable to return the goods received from us, either entirely or partially, or should only be able to return the goods in a poorer condition, you will be liable for compensation. In the case of goods received, this will not apply if the deterioration in the state of the goods is only due to them having been tested in a manner similar to that possible in a shop, for example.
In addition, you may avoid the obligation to pay compensation for any deterioration resulting from an appropriate initial utilisation of the goods by not utilising the goods as though they were your property and avoiding any activity that could adversely affect their value.
Any goods that can be returned in a package must be returned at our risk. You will be responsible for the cost of return if the goods delivered to you are in accordance with your order and if the price of the goods to be returned does not exceed an amount of EUR 40.00, or if their price is higher but you have not yet paid the required amount or any partial payment agreed upon at the time of revocation. If this should not be the case, you will incur no costs by returning the goods. Any goods that cannot be sent as a parcel will be collected from you. Obligations for the reimbursement of payments must be met within a period of 30 days. This period will begin for you when you send your revocation notice or the goods, and for us once we receive them.
Special notes
In the case of a service, your right of revocation will expire prematurely once the services have begun to be rendered with your explicit permission before the end of the revocation period, or if you yourself have initiated the rendering of such services.
End of revocation notice
